Privacy policy

Last updated: 23 September 2026

This Privacy Policy explains how KORSHA ("KORSHA", "we", "us") collects, uses and protects your personal information when you visit korshadubai.com or place an order with us.

Information we collect

Contact and delivery details: your name, email address, phone number and billing and delivery addresses.
Order information: the pieces you buy, sizes, order history and any messages you send us about an order.
Account information: if you create an account, your login details and preferences.
Browsing information: your device, browser, IP address and how you use the website, collected through cookies.

Payment details

When you pay, your payment details are sent directly to our payment provider over a secure, encrypted connection. KORSHA does not see or store your full card details. Please keep a copy of your order confirmation for your records.

How we use your information

to process, deliver and support your orders
to handle claims and answer your questions
to send you news about new drops, but only if you have subscribed. You can unsubscribe at any time.
to keep the website secure and working well
to meet our legal and accounting obligations

Who we share it with

We share your information only with the companies that help us run the store and deliver your order: Shopify, which hosts our website and checkout; our payment provider; and our delivery partners, including Quiqup, DHL Express and UPS. We never sell your personal information.

Cookies

We use cookies to keep your bag and session working, remember your preferences and understand how the website is used. You can control cookies in your browser settings; some parts of the website may not work properly without them.

How long we keep it

We keep your information for as long as your account is open or as needed to fulfil orders, resolve claims and meet legal requirements.

Your choices and account deletion

You can ask to see, correct or delete the personal information we hold about you. To delete your account, email us from the address linked to it. Once we have verified your identity, the account is permanently deleted. Deletion cannot be undone, and the information cannot be recovered afterwards.